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Product Designer·Based in Amsterdam

Franco A. González

Senior Product Designer with 15 years of making technology simple and human.

From the first conversation with people to the moment it goes live, I love every part of building a product.

Santander Wallet app on a phone
Where I've worked

Selected case studies

Seven stories I’m proud of.

All 25 projects →
The Bitvavo home page on mobile, tablet and desktop
Bitvavo2025-26

From Figma to production: weeks became days

Bitvavo's website had no design system anyone could edit. I built one in Figma from the code itself and connected Figma, Hygraph and GitHub, so a page can go from design to the live site in days.

AI workflowDesign to codeDesign systems
weeks → daysto publish a new website page
Redesigned coverage step (variant B) on an iMac
BBVA México2021

Making pet insurance clear enough to buy

People wanted to protect their pets, but the coverages were hard to understand. We made them clear, and sales followed.

Behavioral economicsA/B testingResearch
+75%conversion on desktop (2.8% → 4.9%)
A plane carrying packages across countries
Catawiki2023

One address form for every country

Packages were getting stuck because our address form didn't speak every country's language. We listened, tested and rebuilt it, and label errors almost disappeared.

ResearchA/B testing
−96%shipping label errors (8.5% → 0.3%)
Bitvavo2026

A gift that can't wait to be opened

A small animation that tells people there's something new for them in the Campaign Hub, without getting in their way. I researched it, animated it in Rive and coded it into the app.

Motion/RiveDesign to codeDesign systems
4 PRsdesigned, animated and coded end to end
Redesigned Autocompara.com on a tablet
Santander México · via PALO IT2018-20

Making car insurance easy to compare and buy

Three years with the Autocompara team, redesigning Santander's car insurance comparison site from the journey to the copy. Digital sales more than doubled.

ResearchWorkshopsDesign systems
2×+digital sales vs. the year before our team started
Object page with bidding and Buy Now side by side
Catawiki2023-24

Bringing Buy Now to a world of auctions

A fixed price that lives next to the auction, a smart price suggestion for sellers, and the door that finally put Catawiki on Google Shopping.

ResearchPrototyping
7 → 3.5 daysaverage time to sell, according to Catawiki
Antorcha app with its collectible medals
Antorcha (my own startup)2015-16

Antorcha: bringing people together through sport

A social sports app that helps people find a sport they love, invite their friends and keep the flame going. It won three awards in its first year.

ResearchPrototypingDesign systems
3 awardsin 2015, including a state social impact prize

How I work

What guides my work.

01

Start by listening

Interviews, workshops, surveys and data tell me how people really decide, and it’s rarely how we expect. At BBVA, buyers cared more about clear information than about price, and that changed the whole redesign.

See BBVA pet insurance →
02

Test with real people

An idea is only a guess until people use it. At Catawiki, a comprehension test in six languages and two A/B tests came before a global launch that cut address errors from 8.5% to 0.3%.

See Catawiki International Shipping →
03

Use AI to go further

For me AI doesn’t replace the work, it expands it: I move faster, work with more data and build things one designer couldn’t before. At Bitvavo it helped me connect our design system to the CMS, and new pages went from weeks to days.

See Bitvavo AI pipeline →